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Other than the return label, please do not write or mark on the box in any way. Please ensure the item is well packed in its original packaging.Pack & Ship: Once a Return Manufacturer Authorization (RMA) number has been issued, you are ready to ship the item(s) back.Return Instructions: A Customer Care Representative will review your order and create a return case, answering any questions you may have by email.Visit our Return Center and request a Return Authorization.

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Request Authorization: Have your order number and shipping zip code ready to initiate a return.

We only accept returns or exchanges with the original packing slip or the original packaging. The original packing slip must be enclosed with all returns or exchanges in the original packaging.

Items not purchased by the original customer (we require the original purchase receipt).

Items not in resalable condition or items missing the original packaging and box.

Any product that has been modified, installed, or used in any way (including cut, clipped or stripped wires).

Orders with items in quantities of 3 or more units.

Single fixture over $2,000 of original price.Items discontinued by the manufacturer after the date of purchase.Floor models, Open Box, and Clearance Items.All eligible products may be returned within 30 days of the date shipped. Visit our Return Center to start your return, and we'll provide you with shipping instructions. We want to ensure the products you purchase from us meet your expectations. At Foundry Lighting, we prioritize our customer experience above all else.